On the 26th of March 2020, our experts Jeroen van Heteren and Charlotte Pauwels gave a webinar about the process behind compelling User Experiences.

In this webinar the following topics where discussed:

• What is UX design?

• What is CRO?

• How to collect customer data?

• How do UX and CRO work together?

• Customer case Auping: Higher User Experience by CRO

• Why does a better User Experience matter?

• Tips & Techniques: how to improve your UX

• Next steps, what can you do now to improve your User Experience

• Q&A