Vink

The Magento award-winning project with Vink

Platforms

Role

Strategy, implementation, design

Solution

Magento platform real-time connected with Microsoft Dynamics AX.

The European plastics giant, Vink made the strategic decision to standardize their European e-commerce operations on the Magento Commerce platform with the help of Youwe. The project started with the Dutch Vink VTS shop but turned into a gigantic project with more than 19 shops and a Magento award for the very first shop: Vink VTS. 

The plastics company Vink sources and delivers a wide range of plastic materials from the best suppliers in the world. The company is part of Vink Holding, a federation of more than 100 independent businesses in 16 European countries, established in 1954. In 2016 Vink Holding made the strategic decision to standardize their European e-commerce operations on the Magento Commerce platform. At the same moment, Vink decided that their online operation needed re-working. Both Vink Holding and Vink VTS e-commerce aligned on the idea of an ambitious pilot project, including integration with their EU-standard ERP solution. Youwe helped Vink VTS with building their new Magento 2 platform and connected their ERP with the Magento AX Connector

 

Vink was moving from a tailor-made solution, which had become costly and ineffective. They needed to upgrade their e-commerce operations to become more agile. Their business model is unique: Vink Holding is a highly decentralized organization, with scores of independent subsidiaries and business units operating throughout Europe and beyond. So, their new platform would need to be compatible with multi-domains and multi-stores. It would also need to manage the complex price structures of each individual company. 

+ 19

Magento 2 shops

-75%

Internal sales calls received

+160%

Webshop orders

Youwe crafted a custom solution that augmented the core Magento platform with Youwe’s unique B2B and ERP integration suites.

Our solution

Magento 2 Commerce 

With Youwe’s help, Vink became the first company within Vink Holdings to move directly to Magento Commerce 2. We crafted a custom solution that augmented the core Magento platform, using our own unique B2B and ERP integration suites. This allowed the Vink Holdings head office to continue to run a central Microsoft Dynamics AX ERP solution for the entire organisation, with all other decisions made locally due to different buyer personas and cultures.

Cross border growth 

The Vink VTS shop was just the beginning. After the successful start in the Netherlands, Youwe helped Vink create other shops for different regions and brands. To realise this, the original Vink VTS Magento Commerce 2 shop has been transformed into a multi-shop solution. The same storefront is used for all Vink companies throughout Europe with their own products, prices and branding. These are all different entrepreneurs using the same B2B commerce solution.

If you look at the individual brand and shops they don’t look the same, as most of them have a completely different look, feel and frontend, but they all use the same backend and have the same functionalities.

Due to the permissions settings per shop, each country/brand can just see its own shop. However, Vink Holdings is able to view each and every shop in the backend, along with each shop’s data. With this solution, Vink is able to enter new markets with low costs and a short time to market. This makes the Magento multi-shop solution a great tool for cross-border growth. With this solution, all shops are also directly connected to the Vink ERP.

Succesfully built Vink shops:  

ERP Connector

To fit the Vink organization, the new Magento Commerce solution was designed to be run from a central repository by the Vink corporate team but also used and overwritten by local subsidiaries working with local partners. “The brilliant thing was that although a local Magento partner can overwrite any single component or feature, it has not been overwritten due to its success,” said Arthur van Koetsveld, European Head of e-commerce for Vink Holding. “This made the choice for Magento very easy.” And Youwe also implemented a Microsoft Dynamics AX ERP solution for the entire organization. The Magento AX Connector is an off-the-shelf standard Dynamics AX e-commerce connector for Magento, which contains more than 22 well-documented and configurable interfaces required for an effective B2B e-commerce platform. All Vink shops get their information such as stock, shipping costs, etc. directly via Dynamics AX, except the payment information is dealt with via a payment integration of Adyen.    

Business to consumer 

Besides all the B2B shops, Youwe also created a totally new business-to-consumer platform. This also means that Vink is going through a digital transformation and is not purely focused on the B2B market. In this process, Youwe is the guide in the digital jungle and helps Vink with changing their work processes and entering new markets. 

Experience design

Youwe's design team worked with Vink to redesign their b2b shop, providing a user-friendly and visually appealing ecommerce platform. They also provided ongoing UX support to ensure that the website remained up-to-date and met the needs of Vink's target audience. Additionally, the team created a custom made cut to size module, which allowed customers to order products in specific sizes. Overall, Youwe's design team played a crucial role in creating a successful B2B shop for Vink, which provided an intuitive and seamless user experience. 

The results

The original Vink VTS platform went live in 2017 after a development period of eight months. For the first time since the company started, Vink VTS was able to take a digital order by e-commerce alone. After a period of seven months, the new platform was generating 20% of the company’s total sales. Magento Commerce 2 allows Vink VTS to show real-time information on dynamic pages in under two seconds. With their B2B operations easily accessible online, Vink VTS reduced the load of calls to their internal sales team, while improving online sales and stock inventory turnover.  

 

During the worldwide pandemic, the project really took off. Vink was able to produce plastic sheets for stores and restaurants during the first months of the pandemic and this was the kick-off, of the cross border project and since March 2020, a lot more shops have been created and this is also where Adyen came in and the business changed to a fully B2B2C e-commerce platform.   

 

Youwe helped realize all shops for Vink, but that’s not all. We will also help Vink to keep upgrading to the latest versions of Adobe, creating new user friendly designs for their local websites and by developing complex site features and product functionalities to improve the websites' user experience. 

 

Also, Youwe and Vink have an ongoing process of updating the current platforms. Every three weeks, new functionalities are being released such as a guest checkout, custom-made plastic sheets where visitors can create their sheet from scratch instead of choosing something from the default product range, and more.  

The new platform allows customers to see all deliveries, orders, and invoices online – and that’s all orders, not just online ones. They can also see the real-time delivery date of their order, price, handling, and transport costs. And because of that, the increase of digital orders and reduction of costs were enormous.

Arthur van Koetsveld, European Head of e-commerce by Vink

Vink VTS: winner of the Best B2B Implementation at Magento’s Imagine 2018.

Platforms

Role

Strategy, implementation, design

Solution

Magento platform real-time connected with Microsoft Dynamics AX.

Will you accept our cookies?

Youwe uses cookies to give you the best online experience on our website. Want to know more? Have a look at our Privacy policy

Cookie preferences